SOME OF OUR CUSTOMERS INCLUDE:

Sonos

What Our Customers Say About Us

See what others have to say about Maptive.

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Maptive is essential to how we understand the global distribution of our leaders, helping us to reduce unnecessary travel time, costs and our impact on the environment.

David,

The Royal Bank of Scotland

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As our data visualization partners, Maptive has become an integral part of our operations—from Logistics to Project Tracking to Scheduling. (You guys rock!)

Miquel Fernandez,

RMSI Retail Solutions

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I have used several mapping tools, and Maptive is by far the most user-friendly and most comprehensive tool available.

Nicole,

Indiana State University - RUEDI

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True insight into our data is vital to our success—and Maptive gives us exactly that.

Anjil,

BRAC

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Maptive helps us drastically with compliance, marketing and itinerary planning.

Leonie,

Ecotourism Australia

What Maptitude Users Actually Experience

Area of Concern What Users Report About Maptitude Maptive Solution
Learning Curve Users report the software “takes a while to figure out,” requires training to use properly, and is “not very intuitive.” Maptitude offers paid training classes at $500 per day or $1,500 for three days. Reviews state “advanced features take a while to figure out” and “it’s not as intuitive to use as I expected.” Users create functional maps in their first session without paid training. Interface is built for non-technical users. Free support helps with every question.
Platform Requirements Desktop version requires Windows only. Mac users must purchase virtualization software like Parallels or VMWare Fusion, use Boot Camp, or access remotely. Requires local installation and 10GB of storage space. Works in any browser on Mac, Windows, Chromebook, and tablets. No installation, no storage requirements, no extra software purchases needed.
Performance & Stability Reviews describe the desktop software as “painfully slow,” with “lag with every edit” and “delays in the editing process every time.” Users report crashes when moving territory data and note the system “uses a lot of RAM.” One reviewer states flatly: “How extremely slow it is.” Runs on Google infrastructure. Handles 100,000 locations without slowdown. No crashes reported in user reviews.
Interface Design Multiple reviews note the interface “looks dated,” with one stating it “reminds one of Windows XP software.” Users say “it badly needs some makeup” and the UI “can be a little clunky.” Reviews mention the interface “could improve to be more user-friendly.” Modern interface built on current web standards. Updates happen automatically without user action.
Web Sharing A verified user review on GetApp states directly: “Web offering/sharing zoomable maps not on par with competitors (Maptive).” Desktop maps require manual file exports to share. No built-in collaboration features in desktop version. Share maps with a single link. Embed in websites. Real-time collaboration built in. No file exports needed.
Basic Functionality Gaps No undo button. Multiple reviews specifically mention wanting this basic feature. Users note “undo does not always work” and ask the company to “create an undo button.” Reviews mention difficulty with tasks like “copying and pasting of labels.” Standard undo/redo works as expected. All basic editing functions work without workarounds.
Support Access Free phone support limited to 60 days after purchase. After that, email support only. One reviewer notes: “You can’t call support, have to email them.” No weekend support available. Reviews mention waiting for responses. Live chat, email, and phone support for all users at all times. White glove service included. 9.7 out of 10 support rating.
Installation & Updates Reviews report “upgrade process difficult with our company firewall” and challenges with “moving the license to another computer.” Desktop version requires annual reinstallation for major updates. Manual process for keeping software current. No installation. No firewall issues. No license transfers. Updates happen automatically in the background.
Mobile Access Reviews cite “limited mobile functionality.” Desktop version does not work on mobile devices. Maptitude Online offers some mobile access but with reduced features compared to desktop. Full feature access on smartphones and tablets. Same capabilities across all devices.
Workflow Friction Reviews report “making any changes to the map causes a slight delay every time” and note that simple tasks become “very difficult to try to do new things.” Users mention needing to recreate layouts after making changes. One states: “It should be a very easy user experience. In this day of technology, that is what an end user expects.” Changes appear instantly. Edits save automatically. No recreating work. Workflow stays smooth even with complex maps.
Map Markers

Maptitude Issues Holding You Back

Maptitude’s split architecture creates friction regardless of which version you use. Their desktop requires a Windows-only installation with manual updates that trigger firewall conflicts. Their online version has limited features compared to desktop, with one review stating their web offering is “not on par with competitors (Maptive).” Training costs $500 per day either way because reviews confirm it “takes a while to figure out.”

Performance complaints appear across both platforms. Users call it “painfully slow” with “lag with every edit” and crashes during territory work. The interface “looks very much like someone’s aging uncle” and gets compared to “Windows XP software.” When core architecture is outdated, it shows in both versions.

Maptitude Costs They Don’t Advertise

Phone support ends after 60 days, then you get email only. Need to map another country? That’s $595 per region pack on top of your base cost. Training runs $500 per day because reviews confirm the software “takes a while to figure out,” which means you’re paying to fix their usability problems. Their online version caps you at 10GB storage and 50,000 monthly map views, and these limits stay frozen even when you add more paying users to your account.

Annual upgrades require payment to access updated data and demographics, which means your maps run on stale information unless you keep paying. Single Sign-On costs extra with no public pricing listed. Reviews mention “the annual renewal process is a bit bumpy” with downloads that “don’t always go off seamlessly,” turning routine updates into technical support issues. These add-on costs stack up fast when you’re trying to run a business instead of managing software problems.

Heat Mapping Tool

Maptitude Workflow Problems Nobody Mentions

Geocoding processes only 380 addresses per second while competitors hit over 1,000, which means your team waits three times longer for basic tasks. Street names disappear when you zoom into neighborhoods, and this problem persists across multiple version updates without getting fixed. Exported data comes back incomplete with missing traffic counts and cost calculations, forcing manual data cleanup that defeats the point of automation. One business owner reports spending hours each month reconciling corrupted data that was supposed to save time.

Data must be reloaded whenever you make changes, breaking your workflow with constant interruptions that kill momentum. Users resort to manual workarounds like screen capturing because standard features don’t work as expected, and tutorials haven’t been updated since before 2022. New features get released with documentation so vague they’re hard to use without the paid training classes that solve problems the interface should have prevented.

When Maptitude Architecture Gets Old, Everything Shows

Poor visualization quality means maps lack the visual impact needed for presentations where stakeholders make decisions based on what they see. The web version gets called “rudimentary at a high cost” with limited features compared to the desktop software, which forces you to choose between convenience and capability. Users on older computers face performance problems, with official recommendations to use large screens just to work effectively instead of optimizing the software itself.

Small market share means fewer resources, less community support, and uncertainty about long-term viability when you’re building business processes around the tool. The platform struggles with custom variables and granular territorial analysis that competitors handle easily, limiting what questions you can answer with your data. When support receives bug reports about incorrect traffic counts, they suggest filtering out bad numbers manually instead of fixing the underlying problem that keeps producing bad data.

Maptive vs Maptitude: Maptive the Clear Winner

Feature / Area Maptive Maptitude Desktop
Ease of Use Cloud-based, works on any device with a browser. No installation. Designed for all skill levels. Intuitive interface, easy to learn, praised for non-GIS users. Windows-only desktop software. The interface may require training. Some users say it takes time to learn.
Data Import & Mapping Upload Excel/CSV/Google Sheets. Plot up to 100,000 locations quickly. Fast geocoding with Google Maps. Excel and CSV import supported. Handles large data, but importing and processing can be slow with bigger files. Some users notice lag with large datasets.
Mapping & Analysis Tools Heat maps, radius and drive-time tools, territory mapping, demographic overlays, route optimization (up to 73 stops), high-res exports, custom markers. Rich GIS functions, but advanced tools can be difficult to access or learn.
Collaboration & Sharing Easy sharing via secure link, web embedding, PDF/image export. Cloud-based for real-time teamwork. Desktop-based. Sharing maps requires manual export and sending files. No built-in live collaboration.
Platform / Compatibility 100% browser-based, works on PC, Mac, tablets, and smartphones. Updates are automatic. Windows-only. Requires local install. Mac users need workarounds.
Speed & Reliability Fast, stable, benefits from Google Maps infrastructure. No user reports of frequent crashes. Performance may slow down with large datasets. There can be lag, and the software may sometimes crash or freeze during heavy tasks.
Data Coverage & Accuracy Uses Google Maps data. Includes U.S. and Canada demographic overlays. Fast, accurate geocoding. Some data may be outdated, especially for locations outside the US. Users have mentioned incomplete or older boundaries for certain countries.
Integration Google Sheets, Salesforce integration. Google Maps API for reliability. No direct connectors for analytics or CRM tools. Requires manual export/import.
Support & Resources Live chat, email, and phone support for all users. White glove service helps every user create maps, work with their data, or even set things up for them. 9.7/10 support rating. Extensive tutorials and guides. Mixed reviews. Some praise, others cite slow responses and workarounds instead of fixes.
Licensing & Pricing Subscription. No local install, no hardware or OS dependencies. Perpetual or subscription licenses. Need to pay for upgrades and region packs.
User Feedback High ratings (4.7/5 G2). Praised for ease of use, time savings, and support. Capable, but noticeable comments about usability, speed, support, and licensing headaches.
Google Maps Reliability

Maptitude License Management Creates Real Headaches

Your license activates on one machine only, which means switching to a different computer requires manually deactivating the old installation first. If your computer crashes, you contact support to release the license before activating elsewhere instead of just logging into a new device. Users working between office and home face constant friction managing a single license across locations, turning routine work flexibility into a technical obstacle.

Installation triggers firewall conflicts that reviews specifically call out as problematic, requiring IT intervention for basic software setup. Antivirus software flags files during installation, causing failures that demand troubleshooting before you can start working. Moving licenses between computers requires multiple manual steps through activation wizards that waste time, and reviews confirm “moving the license to another computer” remains a persistent challenge years after users first reported it.

Here’s What Actually Works

You open a browser and start working without installation, firewall battles, or version conflicts. Mac, Windows, Chromebook, and tablet users get the same features without buying virtualization software or checking system requirements. Your first map takes five minutes with no training required, and support answers through live chat, email, or phone at no cost to you. Users rate the experience 9.7 out of 10.

Google’s infrastructure handles the heavy lifting, so maps with 100,000 locations load instantly without crashes or RAM drain. Changes save automatically and updates happen silently in the background, which means your workflow never stops for technical maintenance or manual reinstalls.

What You Get With Maptive

No GIS Skills Needed

You don’t need GIS skills or a technical background to start. The platform is set up so anyone can begin mapping projects without special training or extra software.

Handle Large Datasets with Ease

You can manage big or small mapping projects without lag. Processing speeds stay steady, even with large files, so you don’t have to worry about delays.

From Spreadsheets to Maps in Minutes

It’s easy to change map details and share your work instantly with a team or client. Everything works online, and no one needs to download extra tools to join in.

Expert White Glove Support

Support comes from people who know the platform well. You can get quick help or advice, and someone is always available when you reach out.

Create Custom Maps

No Learning Curve

The interface is simple, so you can make and edit maps without feeling lost. Features are clear and simple to navigate, making the process stress-free.

Work With Large Data

Large data uploads process quickly. You can keep working without long wait times, no matter how much information you need to use.

Connect with Our API & Integrations

Connecting with other software tools is simple. You can bring in data from outside sources or export your results without complicated steps.

Enterprise-grade Security

Strong security is built in, keeping all your mapping data safe on the cloud. Your information is protected with up-to-date security practices.

Your Work Gets Done Faster

Upload your customer list and territory maps appear in minutes, not hours. Route optimization uses live traffic so your drivers take the fastest paths every time, cutting fuel costs and missed appointments. Demographic overlays show income, age, and household data right on the map without switching tools or exporting data anywhere, and users report planning time drops by half because everything stays in one place and loads instantly.

Files with 100,000 rows process in seconds without slowdown, and changes save automatically so closed browsers never cost you work. Salesforce, Google Sheets, and HubSpot sync directly to your maps, which means your team sees updated information the moment it changes. No downloading files, no version conflicts, no juggling spreadsheets between programs while trying to keep everyone on the same page.

Enterprise Security & Support

Support That Fixes Problems, Not Excuses Them

Live chat answers simple questions in minutes while complex needs get handled over email or phone with real people who know the platform inside out. Support walks you through custom map builds when you need them so nobody gets stuck solving problems alone, and white glove service comes standard with every account at no extra cost or qualification requirements.

Moving data from another tool? The team handles it for you, and most new users finish their first map in under five minutes with this level of attention. Trial users get identical support as paying clients, with questions resolved in the first contact most of the time instead of waiting days for responses through ticket queues that prioritize contracts over people.

Your Data Stays Protected

Enterprise security protects everything by default with two-factor authentication that blocks unauthorized access before it starts. Daily backups prevent data loss while your IT team sets controls by user role so only authorized staff can edit or view sensitive information, and all connections use encryption that meets business security requirements without extra configuration.

SOC 2 compliance means your data handling passes audits without custom setup work. Information stays private and secure the moment you start using the platform, with no workarounds required and no security gaps to patch later as threats evolve.

Switch Without Rebuilding Everything

We convert your territory data at no cost to you, with most transitions finishing within two business days. A dedicated specialist handles setup so your existing work stays intact without rebuilding projects from scratch or losing territories and routing information that took months to develop.

Customer locations and territory assignments transfer directly into Maptive while support walks through your first maps to confirm everything works correctly before your team goes live. You keep the work you already did and just get better tools to use it with, which means no lost productivity while you rebuild what already existed.

Stop Fighting Your Tools

You have actual work to finish. Maptive runs in any browser with automatic updates and support that solves problems the first time you ask. Maps load fast, changes happen instantly, and teams collaborate without emailing files back and forth or managing version conflicts.

Full trial access with no credit card required means you can test everything with your own data before making any commitments. Most users build and share their first professional map the same day they start, and support walks you through anything that slows you down. No downloads, no setup delays, no confusion about which features work on which platform.

Your Team Already Knows How to Read These Maps

Maptive builds on Google Maps. Your sales reps and executives see the same interface they use every day for directions. Street View shows actual storefronts before meetings. Satellite imagery reveals parking and access routes. The base map updates automatically when roads change or addresses get added.

Maptitude uses MapLibre with HERE map data. Your team learns a different interface, while clients see unfamiliar maps that don’t match what they expect from years of using Google for business locations and routing.

Maptitude Alternative FAQs

How easy is it to switch from Maptitude to another mapping tool?

Switching from Maptitude to a new tool can be simple if the platform supports import of your old project files. Maptive provides free support to convert your data, including PTM and CSV files, so you can keep your past work and finish switching in about two business days. A dedicated specialist helps you through setup, so you do not have to restart every project from scratch.

What mapping features matter most for business users?

Key features that matter are live collaboration with your team, easy integration with sales or field data, automated route planning with up-to-date traffic, and basic demographic overlays. These help with decisions like sales planning or delivery schedules by giving you quick, clear information on one map. Reliable software support is also important, so your operations do not stall waiting on fixes.

How does map data privacy work in cloud mapping software?

Cloud mapping software uses standards like encrypted connections, two-factor logins, and regular data backups to protect your location data. Maptive complies to standards similar to that of SOC 2 or ISO 27001, so data is stored safely and cannot be accessed by outside parties. User roles let you choose who can see or change maps, so only trusted staff handle sensitive information.

Is it possible to handle large datasets without slowdowns?

Yes, if the software uses a modern cloud foundation. Maptive is built on Google’s servers, so it loads and redraws maps with hundreds of thousands of points without freezing or lagging. Reports show that files over 100,000 rows process almost instantly. You do not need special hardware or IT help for large maps.

What should I look for in mapping software support?

Look for live support channels, like chat and one-on-one help, along with guides and video walkthroughs for common tasks. Fast answers are important, as are proactive updates when the software changes. Maptive provides all of this, and most support tickets close within the first try, based on user feedback.

Does cloud mapping software work on Mac and Windows?

Yes, cloud tools like Maptive run in any modern web browser, so it makes no difference if your team uses Mac, Windows, or even tablets and mobile devices. No downloads or updates are needed, and you get the same features on all platforms.

Can I import my Excel or Google Sheets data into mapping software?

Yes. With Maptive, you can upload spreadsheets directly. You can also connect live feeds from Google Sheets. Changes made in your spreadsheet update on your map in real time, so your team always works from current information.

What are the advantages of using Google Maps-based tools?

Tools built on Google Maps offer real-time road data, recent imagery, and no extra cost for map updates or route calculations. You also get tools like Street View and live traffic, which make reports easier to use and share.

How does route optimization work in mapping platforms?

Route optimization tools use your list of destinations and Google’s live traffic data to plan the best route for each driver or salesperson. This reduces time and distance, which can cut costs for things like fuel and missed calls. Many teams report a 15–30 percent saving on route distances by using these features.

What happens if my mapping software crashes?

Cloud tools like Maptive save your progress as you work, so you do not lose changes if your browser closes or the internet drops. You pick up right where you left off. There is no need to restart projects or re-enter information.

Does Maptive have a free trial?

Yes, Maptive’s ten-day trial is free and gives you access to all mapping features. You do not need a card to begin. Sample data is also included, so you can test features even before uploading your own spreadsheet.

How does Maptive support new users during onboarding?

You get a one-to-one onboarding session, guides for every task, and template maps to help you get started. Your account specialist walks through your goals and builds out the first project with you if needed.

What integrations does Maptive offer?

Maptive links with common business tools like Salesforce, HubSpot, Google Workspace, and Zoho. You can pull in or send data, so maps stay aligned with customer records or field reports. There is an open API for other custom connections.

How secure is my data with Maptive?

All data is protected by strong encryption, two-factor logins, and daily backups. Maptive is certified to the highest business standards for cloud data, so you can meet your company’s IT and compliance rules.

Can Maptive help with territory mapping and sales planning?

Yes. Maptive includes automated territory tools. You can balance areas by revenue or time, and adjust maps in a few clicks. These updates show up for the entire team, helping coordinate live calls and travel plans.

How does Maptive handle large, complex datasets?

Maptive uses advanced data storage and validation, so it works smoothly even with half a million points. Google BigQuery compatibility means you can connect larger data sources without slowing down.

What makes Maptive easier to use than Maptitude?

Maptive’s setup requires no downloads and no specialty training. You drag and drop your data, pick a map type, and see your finished product immediately. Contextual tips guide you without switching screens, so the learning process becomes part of daily use.

What support options are available to Maptive users?

Support is available by chat, email, phone, and live screen share. The platform includes a large database of video guides, and new topics are added every month. Every user receives the same level of help, whether testing or subscribing.

Is Maptive good for team collaboration?

Yes. You can invite others to edit or view maps in real time, add comments to key locations, and share map links with external partners. Dashboards can be embedded into team chat tools so everyone stays aligned.

How quickly can I get started with Maptive?

You can set up a new map in five minutes by uploading your data and following the in-app steps. Most users build and share their first map on the same day, without help or extra tools.