How to Get Into Medical Device Sales

How to Get Into Medical Device Sales

The global market for medical devices is expected to reach $595 billion by 2024 and a compound annual growth rate of 6.1% from 2022 to 2030, so becoming a sales professional in this vertical could be a great career path. 

Several key trends are driving this period of unprecedented growth and innovation:

  • Emerging Markets: Economic prosperity and aging populations in emerging markets like China, Turkey, and Peru contribute to increased growth opportunities for medical device companies.
  • New Technologies: Digital therapeutics, at-home diagnostics, and wearable technology are revolutionizing healthcare delivery. The wearable technology market alone is projected to reach $161 billion by 2033, while AI is already being used to enhance clinical trials, diagnostics, and personalized treatments.
  • Internet of Medical Things (IoMT): The IoMT is expanding, supporting remote patient monitoring and data-driven decision-making.
  • New Regulations: Stricter sector rules in the EU are creating new opportunities for those who can figure out their ins and outs.
  • Industry Challenges: Healthcare system consolidation, supply chain concerns, and economic uncertainties present new opportunities for out-of-the-box sales strategies.

Wherever there’s an industry undergoing major changes, there’s immense opportunity for growth–and the right sales professionals are poised to capitalize on these ever-evolving trends while contributing to improving patient outcomes.

So how can you go from where you are right now to launching a thriving career in medical device sales? Here’s your roadmap to success.

Role of a Medical Device Sales Rep

Role of a Medical Device Sales Rep

Selling medical devices means being the point of contact between innovative medical technologies and healthcare providers. In this role, your responsibilities can range from generating leads and building relationships to providing product demos and closing sales.

This mission-driven occupation offers not only personal satisfaction–and the knowledge that patients’ lives will greatly benefit from the devices you’re selling–but also a competitive salary. 

While the exact salary range can vary depending on your experience level and geographic location, as a medical device sales representative, you can expect to earn a base salary, plus commission on sales, often leading to a higher-than-average income. 

Generally speaking, your responsibilities in this role are likely to include:

  • Lead Generation: Identify and connect with potential customers, such as hospitals, clinics, or doctors.
  • Relationship Building: Establish strong relationships with healthcare providers, understanding their needs and challenges.
  • Product Demos: Deliver persuasive presentations to showcase the benefits of your medical devices to potential customers.
  • Customer Support: Provide ongoing support to customers, addressing their questions and concerns.
  • Market Research: Stay updated on industry trends, advancements in medical tech, and regulatory changes.
  • Compliance: Make sure to follow all relevant regulations and guidelines.

Career Progression

Starting at the Ground Level

For newcomers, the starting point is usually an entry-level role. This kind of position often includes in-depth training and mentorship to familiarize you with the company’s sales strategies, products, and industry standards.

Gaining Experience

Internships and shadowing programs can be valuable stepping stones in your early career. These opportunities allow you to gain firsthand experience, observe experienced sales representatives, and learn about the day-to-day operations of the industry.

Developing Key Competencies

As you progress in your career, it’s essential to develop key competencies that will set you apart. These may include:

  • A deep understanding of the medical devices you sell and how they are used in clinical settings.
  • Effective sales and communication skills, including negotiation and objection handling.
  • Deep knowledge of the healthcare industry, regulatory requirements, and market trends.

Certifications

Industry-recognized certifications can enhance your career prospects. Not only do they demonstrate your commitment to professional development, but they also provide you with knowledge and skills that can set you apart from your peers.

Here are some popular certifications to consider:

  • National Association of Medical Sales Representatives (NAMSR) Certifications: The NAMSR offers various certifications, including the Registered Medical Sales Representative (RMSR), which can demonstrate your expertise in the field.
  • Certified Pharmaceutical Sales Representative: This certification demonstrates your strong knowledge of core medical and scientific concepts. Upon successfully completing and passing the exam, you will receive a Pharmaceutical Representative Certification (PRC) offered by the Accreditation Council for Medical Affairs (ACMA).
  • Certified Sales Professional (CSP): This certification, offered by the Manufacturers Research and Education Foundation (MREF), is recognized throughout the industry and validates your sales skills and knowledge.
  • Medical Technician Certification: While not specifically for sales, this certification can be beneficial for individuals with a technical background who want to transition into medical device sales.

Comprehensive Skill Set

Depending on your background, you might already possess many of the skills essential for success in medical device sales. After all, to be a great salesman takes more than product and technical knowledge–you must first learn how to truly listen and understand your customers’ needs.

Empathy, persistence, and resilience are all competencies that can help you build stronger relationships with customers and navigate complex sales cycles.

  • Customer Relationship Management
    • Effective communication
    • Active listening
    • Problem-solving
    • Time management
    • Attention to detail
  • Technical Knowledge
    • Product expertise
    • Scientific or medical knowledge
    • Staying updated with industry trends
    • Regulatory compliance
  • Sales Techniques
    • Cold calling and emailing
    • Outbound sales, including prospecting, qualifying leads, and closing deals.
    • Objection handling
    • Upselling and cross-selling

Educational Requirements

Educational Requirements

Most medical device sales positions list an undergraduate degree as a requirement, but if you come from a sales background, or have had experience in the medical field, employers might accept related experience as equivalent to a traditional degree. 

Additionally, having an advanced degree–even one not directly related to the medical sales field–can be a good way to stand out among other candidates.

Bachelor’s Degrees

A bachelor’s degree in a relevant field, such as biology, chemistry, physics, or business, can provide a solid foundation for a career in medical device sales. These degrees often include coursework in science, business, and communication, which are essential for success in this industry and can save you some time when studying for certifications.

Advanced Degrees

If you want to specialize in a particular area of medical device sales or advance to higher-level positions, an advanced degree can give you the boost you need. 

A Master of Business Administration (MBA), for example, can teach you valuable business skills, such as marketing, finance, and people management, which can be beneficial if you want to advance into a supervisor role.

On the other hand, a Master of Science (MSc) in Biomedical Engineering or a similar field can give you in-depth knowledge of medical technology that can make all the difference when establishing and growing relationships in the healthcare device sector.   

Industry Knowledge

Knowing the latest news and trends can set you apart as an “insider,” which can help you build stronger relationships with your customers and even spot new opportunities ahead of your competitors.

Depending on your company or the specific type of devices you are selling, you should participate in related industry events, including conferences and tradeshows. It’s also a good idea to subscribe to online news outlets that are industry-specific, though depending on the level of technical knowledge your role requires you might also want to stay updated with scientific or research journals. 

In some niches, you might find that online forums and discussion groups can be helpful in understanding the sentiment and general opinions about news or breakthroughs–plus, they might be great places to connect and network with other professionals or potential clients.

You might also want to join professional organizations, such as AdvaMed or the Medical Device Manufacturers Association (MDMA), to access industry resources and networking opportunities. While these types of memberships can be expensive, you can ask your company to cover all or part of the fee, given belonging to those associations can greatly help you with prospecting and closing sales.

Maptive

To stay ahead in the competitive medical device sales industry, consider incorporating cutting-edge tools like Maptive into your toolkit. Maptive is a powerful mapping platform that can help you visualize data, identify target markets, optimize sales routes, and track your performance. By leveraging Maptive, you can make more informed decisions, improve your efficiency, and ultimately increase your sales success.

Relevant Experience in the Sales or Medical Field

Sales Experience

Even if you come from a completely different industry, having prior sales experience can be a huge value-add in the job market, as it signals to potential employers that you’re likely already equipped with valuable skills that can directly translate to success in medical device sales. 

Your experience probably includes developing strong interpersonal relationships, mastering effective communication, and building a professional network. Plus, having had exposure to different sales environments, you are ready to hit the ground running and start contributing in your new role from day one.

Medical Field Experience

On the other hand, prior experience in the medical field can provide you with a unique perspective on the challenges faced by patients and healthcare professionals, allowing you to understand their needs much better.

During your job-search journey, make sure to discuss how your experience sets you apart from other candidates–your deep understanding of the medical field, your experience working in healthcare settings, and your familiarity with medical terminology are all skills that will contribute to building strong relationships with potential customers.

Online Presence

Remember that potential employers are just as likely as future clients to look you up online, so make sure that your social media presence looks professional and trustworthy. This is especially true in the medical device sales industry, where networking and building relationships are crucial for success.

People googling you are most likely to find:

  • LinkedIn Profile: Make sure you showcase your skills, experience, and accomplishments–plus, the more recommendations, the better! Use keywords relevant to medical device sales to optimize your profile for search engines.
  • Personal Website or Blog: If you don’t already have one, consider creating a personal website or blog to share your thoughts, insights, and expertise. This can help you establish yourself as a thought leader, but can also make people feel like they already know you just from your writings.
  • Other Social Media Accounts: You don’t need to become an influencer, but if you want to keep using your socials just for friends and family, make sure they are set to private–so that you don’t miss out on potential opportunities just because of some goofy pictures or quirky Tweets.

That said, a strong online presence can significantly help you build and grow your medical device sales career. By actively networking with industry professionals on social media platforms and utilizing promotional strategies to reach a wider audience, you can build relationships with potential clients, and attract new opportunities.

Interview Preparation

As with any interview, to make a positive and lasting impression you need to do your research upfront and practice your responses, so thorough preparation is key.

Research the Company and Role

Before your interview, thoroughly research the company and the specific role you’re applying for. This includes understanding the company’s mission, values, and culture, carefully reviewing the job description to identify key requirements, and staying up-to-date on the company’s latest news and developments. This preparation will help you tailor your responses to align with the company’s expectations and demonstrate your genuine interest in the position.

Practice Common Interview Questions

It’s always a good idea to do a few dry runs of common interview questions, as this is known to increase your confidence and help you feel more at ease when you’re talking with the hiring managers. 

This can look a bit different depending on how technical the role might be, but generally speaking, you’ll want to practice responses to questions about your past experiences, find memorable ways to demonstrate your product knowledge and sales strategies, and maybe role-play scenarios of real-world sales situations. 

Highlight Your Measurable Accomplishments

While it’s important to quantify your achievements, avoid simply reciting numbers during your interview. Instead, weave relevant metrics into a compelling narrative that showcases your unique abilities and highlights how your past experiences align with the requirements of the new role.

Demonstrate Your Passion for the Industry

As a salesperson, potential employers are primarily interested in your passion for the role. They want to hire someone who is enthusiastic about the medical device industry and the company’s products. One way to demonstrate your passion is by showcasing your understanding of industry trends, regulatory requirements, and emerging technologies.

Practice Your Sales Pitch

To make a strong impression during your interview, you want to prepare a concise and persuasive sales pitch demonstrating your skills and experience. Your pitch should be tailored to the specific needs and interests of the company and the role you’re applying for. 

Ask Thoughtful Questions

Your questions during the interview can be just as important as your answers. By asking thoughtful questions about the company, the role, and the team, you can demonstrate your engagement and interest in the position. 

Instead of asking about salary too early in the interview, focus on questions that will help you learn more about the company and the specific responsibilities of the role. This shows that you’re genuinely interested in the opportunity and want to contribute to the company’s success.

Job Readiness

Once you’ve secured a medical device sales position, it’s important to be well-prepared to hit the ground running. Here are some key areas to focus on to ensure your success:

  • Participate in all company-specific sales training programs to familiarize yourself with their products, sales processes, and corporate culture.
  • Learn the ins and outs of the medical devices you will be selling, including their features, benefits, and target markets.
  • Develop a strong technical aptitude so you can better communicate with healthcare professionals and address their questions.
  • Become proficient in using the company’s CRM software to manage customer interactions, track sales activities, and analyze performance.
  • Conduct your own market research to identify target customers and understand their needs.
  • Understand the key sales performance metrics used by your company and track your progress to identify areas for improvement.
  • Continuously update your knowledge of industry trends, regulatory requirements, and emerging technologies.
  • Attend industry events, conferences, and trade shows to network with other professionals and expand your contacts.
  • Join professional organizations to connect with like-minded individuals and stay informed about industry developments.

Learn More About Our Features

Find out why Maptive is the most powerful mapping tool on the market.

Learn More

Read Testimonials

See what Maptive users have to say about our software.

Get Started

Start Your Free, No Risk, 10 Day Trial

No credit card required.
No surprises.
Just Results.

START MAPPING NOW

Related Articles